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its ancillaries, Headend/Central Office management system, the network management system, the subscriber management systemand affiliated customer care operating procedures. Essentially, this covers daily checks on quality and 99.99% reliability for all aspects of Headend/Central Office operation. Indian CATV networking is nearly 30 years old now and serves over 150 million homes which are mandated to comply with DAS provisions. The implementation remains confined to estimating implementation from statistics on the number of STBs sent out (and hence deemed installed) from MSO warehouses. Therefore, there is a need to focus on training needs, to upskill the workforce using SCTE training courses and for quality indicators.

Increasing awareness and the resulting improvement in service through the customisation of delivery platforms suits the environment in India, where no academic qualification is necessary for the personnel who deliver wireline content to over 150 million subscribers. Driving further membership to SCTE India is also essential to impact the QoT (Quality of Training), inherent in the SCTE philosophy, and to upskill those individuals expected to maintain and install services at subscriber premises. Such a skilled work force can quickly become an international asset.

For further information on SCTE India, or to join, see www.scteindia.org CONTACT

SCTE members can now Ask the Expert via a facility that allows members to ask technical questions and

receive considered responses and answers from experienced SCTE Executive Committee Members. Questions and answers will be posted on the SCTE website and also emailed directly to the enquirer. Don’t miss your chance to benefit from the long experience of the committee and ask your question now by logging into the member section of the SCTE website and accessing http://www.thescte.eu/members/ask-the- experts or emailing technical@thescte.eu , citing your member number and question.

Ask the EXPERT

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Vol. 38 No. 4 - November 2016 Issue